Business Definitions Agreement
Definitions become taken for granted and tend to be defined separately for specific groups.
Clarify terms across the board. No decision means no action and that costs money.
Discussions about definitions paralyse day-to-day business, because they bring uncertainty with them!
✽ What I offer you to get started
Three steps to improvement
Get results: from the very first small sprint. Daily rate from €840/day.
Current analysis of critical terms
Which key terms cause uncertainty?
Together we identify the first 3 to 5 key terms, that your teams react to (e.g. completion, customer in the system, valid offer). We find out how these are understood internally.
Priotised identification brings movement forward.
Decision Snapshot Map
What does the term mean? X at Team A vs. Team B?
Equipped with the key terms, the teams are asked about their definitions. This step serves to recognise the differences and does not require immediate agreement.
Different languages become possible when a common understanding is given.
Step 3
What is now to be done for a better understanding?
The differences are clear, a look beyond the horizon achieved. Now comes the implementation of a first effective improvement for the day-to-day business. You are needed to secure what has been achieved.
Your teams will thank you!